Helping lawyers get paid faster with modern financial solutions

Clio Payments helps lawyers worry less about collections, so they can focus on the legal work.
Year
2024
Company
Clio
Position
Senior Product Designer

In my time at Clio, I've had the opportunity to work on complex challenges when designing payment solutions for legal professionals.

Some pretty cool stuff I worked on

Lawyers didn't go to law school to learn finance, billing and accounting. I worked on features that help lawyers get paid faster, run their practice more efficiently and improves the client payment experience. Here are some of my recent projects:

Digital Wallets introduced Google Pay and Apple Pay to clients, so they can pay their bills in a few clicks.

Trust refunds allows lawyers to refund trust retainer payments back to the original payment method, in compliance with IOLTA and trust rules.

QR codes and payment links on bills ensures that even clients who prefer physical bills can still experience the convenience of paying online. When paired together with digital wallets, we offer a seamless payment experience on mobile.

The redesigned payment page positions all payment options as accessible chips above the form fields. This addresses feedback about previous designs where other payment options were positioned less prominently, causing friction for clients.

With Digital Wallets, clients don't have to enter card details or billing information.